My business background is in the Performing Arts, Education & Consulting with an emphasis on understanding structures that help us keep sight of the big picture while we integrate and improve the parts of a process. Basically that’s process improvement, but it’s actually more than that.
When studying Knowles' Process Enneagram*, one can see -- at point 8 -- the Structures surrounding our Work or Job at point 5 have a dramatic influence over our effectiveness.